Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to dg77, an online gaming platform serving players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. These Terms & Conditions govern your access to and use of the dg77 website, mobile application, and all associated services.

By accessing or using the dg77 platform in any capacity, you represent and warrant that you meet the following eligibility criteria:

• You are at least 21 years of age (21+ only).
• You are accessing the platform voluntarily and on your own behalf.
• You are not a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You understand that gambling involves financial risk and you are solely responsible for your wagering decisions.

2. Account Registration and Verification

To access the full range of games and services on dg77, you must register a player account. You agree to provide accurate, current, and complete information during the registration process. dg77 reserves the right to verify your identity at any time using documents such as a national ID card, passport, or other government-issued identification.

Each player is permitted to hold only one active account on dg77. Duplicate accounts may be closed and associated balances forfeited. You are responsible for:

• Maintaining the confidentiality of your username and password.
• All activity conducted under your account, whether authorised by you or not.
• Notifying dg77 support immediately if you suspect unauthorised access to your account.
• Ensuring your contact details remain up to date at all times.

3. Deposits and Payment Methods

dg77 accepts deposits via a range of local and international payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted and may result in account suspension.

Deposits are subject to the following conditions:

• Deposits are credited to your account balance promptly upon confirmation from the payment provider.
• dg77 may request supporting documentation to verify large or unusual deposit transactions.
• In the event of a disputed transaction, dg77 will cooperate with relevant payment processors to resolve the matter fairly and promptly.

4. Withdrawals

Players may request withdrawals of their available balance at any time, subject to identity verification being complete and no active bonus wagering requirement outstanding. Withdrawal requests are processed within the timeframes published on the dg77 platform. dg77 aims to complete withdrawals to bKash and Nagad accounts within 24 hours under normal operating conditions.

• Withdrawals must be made to a payment method registered in your own name.
• dg77 may apply a minimum withdrawal amount. Check the cashier section for current limits.
• Verification documents may be required before your first withdrawal or for withdrawals above a specified threshold.
• dg77 reserves the right to delay or decline a withdrawal request pending a fraud or compliance investigation.

5. Bonuses and Promotions

dg77 offers welcome bonuses, reload bonuses, free spin promotions, and other incentives to eligible players from time to time. All bonuses are subject to wagering requirements (rollover conditions) which must be fulfilled before any bonus-derived winnings can be withdrawn.

The following general bonus rules apply across all dg77 promotions:

• Each bonus offer is intended for one eligible player account. Abuse, including creating multiple accounts to claim the same bonus, will result in forfeiture.
• Wagering requirements must be met within the specified validity period. Incomplete wagering results in the bonus and associated winnings being removed.
• dg77 reserves the right to modify, suspend, or cancel any promotion at any time. Players will be notified of material changes in advance where practicable.

6. Prohibited Activities

dg77 is committed to maintaining a fair and secure gaming environment for all players. The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of funds, and permanent ban from the platform:

Prohibited conduct includes: use of automated bots or scripts to interact with any game; collusion with other players; use of exploits, glitches, or software vulnerabilities; money laundering or any activity that violates applicable laws; creating multiple accounts to claim bonuses; providing false identity information; and any attempt to manipulate game outcomes or RNG processes.

7. Responsible Gaming

dg77 is committed to promoting responsible gaming practices among all players. We strongly encourage players to set personal deposit limits, session time limits, and wagering limits to help maintain healthy gaming habits. The platform provides self-exclusion tools that allow players to temporarily or permanently restrict their own access to dg77.

• Gambling is intended for entertainment purposes only. Never gamble with money you cannot afford to lose.
• If you believe you may have a gambling problem, contact dg77 support to activate self-exclusion immediately.
• dg77 will never encourage players to increase wagers to recover losses, and our support team is trained to identify and assist at-risk players.
• Players under 21 years of age are strictly prohibited from accessing or using the dg77 platform in any capacity.

8. Intellectual Property

All content available on the dg77 platform, including but not limited to logos, graphics, game artwork, software, text, and user interface elements, is the property of dg77 or its licensed content providers. You may not reproduce, distribute, modify, or commercially exploit any content from the dg77 platform without prior written authorisation.

dg77 respects the intellectual property rights of third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All third-party trademarks and brand names are the property of their respective owners.

9. Limitation of Liability

dg77 provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, dg77 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. dg77 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the platform.

dg77's total liability to any player for any claim arising out of or in connection with the use of the platform shall not exceed the total funds deposited by that player during the 30 days immediately preceding the claim.

10. Privacy and Data Protection

dg77 collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the platform, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.

dg77 uses SSL encryption and industry-standard security protocols to protect your personal and financial data. Your information will never be sold to third parties for marketing purposes without your explicit consent.

11. Changes to These Terms

dg77 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will endeavour to notify registered players via the email address on file or via a prominent notice on the platform. The date of the most recent revision is displayed at the top of this page.

• Continued use of dg77 following any update to these terms constitutes your acceptance of the revised terms.
• We recommend that you review these Terms & Conditions periodically to stay informed of any changes.
• Where changes are not material, the revised terms take effect immediately upon publication on the dg77 platform.

12. Governing Law and Disputes

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. dg77 operates as a safe and reliable platform offering fair play to all registered users. In the event of any dispute between a player and dg77, both parties agree to first seek resolution through dg77's customer support channels.

If a satisfactory resolution cannot be reached through customer support, disputes may be escalated through applicable dispute resolution procedures. dg77 is committed to fair, transparent resolution of all player complaints in a timely manner. For all inquiries, please contact our support team at [email protected].